Last update : October 07th, 2022
What happens after your purchase ?
1) Order processing
In the attempt to be as eco-responsible as possible, we do not keep any stock of products. The printing on the product of your choice is therefore carried out following your order. Thus, processing may take 2 to 7 working days. If your order is a custom order, it may take an additional 1 or 2 days to process.
2) Shipping + delivery
The shipment therefore depends on the processing time. In general, the order will be shipped within 5 business days after placing the order. You should then receive it within 7 to 15 days (following the shipment). However, keep in mind that there may be delays since delivery depends on our carriers.
International delivery can take up to 20 business days.
It might seem long but usually, you'll receive your package within 17 working days max !
Note that taxes and / or customs fees may be added to the order. They will be the responsibility of the client.
Good to know
We encourage you to plan ahead in the case of an order for a particular event (birthday, mother's / father's day ..).
A huge thank you for your support to our small business !
We are aware that the delays can seem long and we thank you for your patience. We remain available by email for any request and we will be happy to help you as much as we can : firstname.lastname@example.org
The policy is subject to change without notice, check it regularly for updates ! By shopping on www.ekyata.com, you agree to the above policy.